General Information
Since May 25, 2018, the Regulation of the European Parliament and of the Council (EU) 2016/679 of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, Official Journal of the EU, L 119/1 of May 4, 2016 (hereinafter: General Data Protection Regulation or GDPR) has been applied. GDPR requires that the entity deciding how and for what purpose personal data is processed, i.e., the so-called data controller, provide you with information necessary to ensure the fairness and transparency of personal data processing.
Data Controller
The administrator, or the decision-making entity regarding how your personal data will be processed, is the company:
Tenerife Adventure, Lucyna Sasin, Avenida Maritima 31, C. C Playa la Arena lokal 25, 38683, Puerto Santiago, Santa Cruz de Tenerife
Contact details of the administrator
Postal address of the Data Controller – Tenerife Adventure, Lucyna Sasin, Avenida Maritima 31, C. C Playa la Arena local 25, 38683, Puerto Santiago, Santa Cruz de Tenerife
Email – info@teneryfka.pl
Phone number - +34602502431
Purpose and legal basis for processing personal data
We collect your personal data during the booking of attractions in person/via the website/social media messengers. We process this data as it is necessary to carry out the attraction you choose, including:
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- issuing a ticket for the attraction you have chosen;
- assigning the execution of the chosen attraction to a service provider with whom we cooperate;
- handling complaints at TenerifeAdventure.com when they are reported to the Administrator;
- for the purpose of preparing statistical data for the internal needs of the Administrator in order to develop marketing strategies, plan company development, services, and statistical models;
- handling messages that you send through the website or social media messengers;
- efficient contact with you for purposes related to the provision of services and for purposes related to any marketing activities;
- organization of promotional campaigns, contests, and lotteries in which you can participate.
In order to undertake the execution of the contract we enter into with you, we require you to provide the following personal data:
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- First and last name
- Phone number
- Email address
- Accommodation address during the holiday stay (hotel name, room number)
If for any reason you refuse to provide the aforementioned information, we will not be able to organize the selected attraction/service for you, nor will we be able to communicate effectively with you regarding such a service.
Personal data protection
Your personal data are stored on the highest class servers. Access to the server is limited to the Administrator only and is password protected. All physical documents are permanently stored in a key-secured cabinet, which only the Administrator has access to.
Retention period
The Administrator stores the data collected from you for the time needed to perform the agreed service and after its completion for the purposes of:
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- pursuing claims related to the performance of the service
- prevention of illegal procedures
- statistical and archival
- in the case of organizing contests/lotteries by the Administrator for the purpose of selecting winners, contacting, and awarding prizes.
Rights of the data subject
You have the following rights regarding the data provided to the Administrator:
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- requesting access to personal data from the Administrator
- requesting the Administrator to rectify/amend personal data
- requesting the deletion of data processed without justification
- requesting the restriction of data processing
- objecting to the processing of personal data
- filing a complaint with the PUODO (Personal Data Protection Office) if you believe that the processing of your personal data violates data protection regulations
Consent to the processing of personal data
I consent to the processing of personal data by Lucyna Sasin from www.teneryfka.pl for the purpose of sending commercial information, including offers of available attractions or information about already purchased attractions. The legal basis for the processing of personal data is the given consent. I acknowledge that consent is voluntary and that I can withdraw it at any time by sending an email to: info@teneryfka.pl My withdrawal of consent does not affect the legality of the processing that was carried out on the basis of my consent before its withdrawal.
The administrator of your personal data is:
The administrator, i.e., the entity deciding how your personal data will be used, is the Company: Lucyna Sasin, TenerifeAdventure.com. Contact details of the Administrator
Postal address: Avenida Maritima 31, C. C Playa la Arena local 25, 38683, Puerto Santiago, Santa Cruz de Tenerife
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- e-mail: info@teneryfka.pl Phone number - +34602502431
- The Administrator processes personal data for the purpose of sending commercial information.
- The legal basis for the processing of personal data is the consent given.
- Personal data will be processed for a period of 5 years.
- Recipients of personal data will include: external entities providing and supporting the administrator's IT systems, providing services related to the current activities of the Administrator, including for the purpose of arranging appointments - under appropriate agreements for the entrustment of personal data processing, and with the assurance of the use of adequate technical and organizational measures by the aforementioned entities to ensure data protection.
- Your personal data may be subject to profiling.
- Every person whose data is processed has the right, to the extent provided by law, to access their data and to rectify, delete, restrict processing, and to object to data processing.
- You have the right to lodge a complaint with the supervisory authority (Office for Personal Data Protection).